5/12/2016 - County, New River Health District launch alert system

Montgomery County and the New River Health District are working together to keep residents, staff and emergency personnel safe and informed with quick and reliable emergency notifications and public service announcements.

The newly launched Citizens Alert will be used to communicate with citizens and businesses during emergencies and other critical events. Residents are encouraged to register to receive these alerts at www.montva.com/citizensalert. The Everbridge emergency notification system will alert residents about a variety of events, ranging from severe weather, fires, floods and other emergencies, to more routine announcements, such as road closures and water utility maintenance.

Residents listed in the County 911 database will be automatically subscribed to alerts by phone, but the notification system allows citizens to self-register, provide additional contact information or opt out. Messages will be sent to residents on their preferred contact paths—cell phone, SMS, home phone, email, fax, pager and more—to ensure real-time access to potentially lifesaving information.

“Citizens Alert gives us the opportunity to communicate directly with our citizens during man-made or natural catastrophic events,” said Emergency Services Coordinator Neal Turner. “The alerts will help those affected be better prepared to make decisions and respond quickly to the situation.”

“In the event of a public health emergency or crisis, this system will allow the Health Department to rapidly get notifications, information and/or medical instructions out to our residents and keep them updated as conditions change,” said David Linkous, Local Emergency Health Coordinator for the New River Health District.

“This is a great program that will allow citizens to tailor the emergency notifications that they want to receive to their lifestyle,” Montgomery County Sheriff C.H. Partin added.


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