Notice to Customers of The Towns of Blacksburg, Christiansburg, Virginia Tech and Montgomery County Public Service Authority Waterworks

The New River Valley Water Authority has issued a boil water notice effective immediately, September 30, 2024, for all customers throughout Montgomery County. 

This boil water notice will remain in effect until safe drinking water test results occur from water sampling tests conducted by the Virginia Department of Health. All water samples collected will meet state and federal drinking water standards before the "boil water" notice will be lifted. At this time, it is unknown when the boil water notice will be lifted. However, please plan on boiling your water for minimum of 48 hours. 

Instructions for boiling water:

• Prior to drinking water from the PSA's water system, bring the water to a rolling boil for approximately one minute. This will help destroy bacteria that may have contaminated the drinking water. 
• Caution: Use extreme caution with boiling water to avoid burns. Allow the water to cool before using.
• Hot tap water is not a substitute for boiling water. Water from a water heater is not intended for drinking.
• Additionally, if your freezer has an automatic icemaker, discard all the ice cubes and turn off the icemaker until the "boil water" notice is lifted.

If you cannot boil your water: 
If you do not have access to gas or electricity to boil water, the NRV Regional Water Authority has provided the following water purification instructions:

• An alternative method of purification for residents that do not have gas or electricity available is to use liquid household bleach to disinfect water. The bleach product should be recently purchased, free of additives and scents, and should contain a hypochlorite solution of at least 5.25%. Public health officials recommend adding 8 drops of bleach (about ¼ teaspoon) to each gallon of water.  The water should be stirred and allowed to stand for at least 30 minutes before use. 
• Water purification tablets may also be used by following the manufacturer’s instructions.
• Potable water is available at the following locations:  local grocery and convenience stores.

Learn more at the Virginia Department of Health.

View the New River Valley Regional Water Authority notification.