County Operations

In response to COVID-19 (coronavirus), Montgomery County and the towns of Blacksburg and Christiansburg are closing government facilities to the public, effective at 5 p.m. on Thurs. Mar. 19. The closures will be revisited and any revisions announced during the week of Mar. 30.

This page will provide a collection of updates and contact information.

Recent Updates

Individual Department and Agency Information

Download a printable PDF file of the contact information provided.

Animal Care and Adoption Center and Animal Control

While closed to the public, the ACAC staff will continue to provide the highest level of care for our animals, as always. Volunteering will not be permitted during this time. ACAC staff are caring for the animals. Donations are not being accepted at the facility during this time.

Animal Control is limiting animal intakes during this time by only bringing in animals that are sick, injured, in danger or creating a danger to public safety.

Call: 540-382-5795 | Email:

Building Inspections

Information about building permits, plan reviews, submitting development plans, or building inspections

Call: 540-382-5750 | Email:

Planning & GIS

Reviews of electronically submitted requests will continue to be processed. Approvals will be made upon payment. To submit items for review, email

Call: 540-394-2148 | Email:

Public Service Authority (PSA, water and sewer) Call for inquiries about new or existing service or to report an issue.

Call: 540-381-1997


Tax payments can be made by mail, at our dropbox (Chinquapin Trail entrance), or online.

Call: 540-382-5723 | Email:

Commissioner of the Revenue

Note: the Commissioner of Revenue’s office is currently not completing income tax returns.

Call: 540-382-5710 | Email:

Voter Registrar

Absentee ballot information can be found on the Virginia Department of Elections website. To Register to Vote please go to

Call: 540-382-5741 | Email:

Social Services

The lobby is closed to the public. The dropbox is still accessible in the main lobby. Adult and Child Protective Services and Case Management for Foster Care Services are still being conducted.

To report an Adult or Child Protective Services Case, please call the hotline at 1-800-552-7096.

For questions or to apply for benefits:

  • Medicaid, SNAP and TANF will be accessible and administered online or by phone:, or 1-855-242-8282 
  • Medicaid only will be accessible and administered online or by phone:, or 1-855-635-4370

Main DSS Office: 540-382-6990  

Montgomery-Floyd Regional Library

All library branches are closed to the public through Apr. 19, 2020. Library updates.

Clerk of the Court

Members of the public are encouraged to utilize online services available at and to avoid personal appearances in the Clerk’s office when possible during this time.

Call: 540-382-5760

New River Health District

The New River Health District has activated a local public health hotline at 540-267-8240, Monday through Friday, 8 a.m. to 8 p.m.; Saturday, 8 a.m. to noon; Sunday, noon to 4 p.m. 

Women, Infants, and Children (WIC) Program is still being administered. In addition, Family Planning services are still being administered. For details, call 540-585-3300.

Additional Contact Information

  • County Administration and Board of Supervisors: 540-382-6954
  • County Attorney: 540-382-5730
  • Economic Development: 540-382-5732
  • Finance and Purchasing: 540-382-6960
  • Parks & Recreation: 540-382-6975

Methods of Payment

Method of Payment
Type of Payment Online By Phone to Paymentus Mail * Drop Box outside Government Center * Automatic Withdrawal from Bank Account
Property Taxes
Animal Licenses

State Income/Estimated Payments

Roll Back

Animal Care and Adoption Center Donations

Library Fees

PSA Water and Sewer Payments
* Please do not mail cash or put cash in the Government Center Drop Box.